
On This Page
- What Quotation Marks Do
- Using Quotation Marks for Spoken or Written Words
- Where Punctuation Goes with Quotes
- US and UK Quotation Style
- Quotes Inside Other Quotes
- Using Quotes for Titles
- Scare Quotes and Other Special Jobs
- Long Quotations Set as Blocks
- How Dialogue Is Usually Set
- Quotation Mark Mistakes to Avoid
- More Guides to Read
Quotation marks show readers that certain words are being treated differently from the surrounding sentence. They may be someone’s exact words, the title of a short work, a term under discussion, or a phrase the writer wants to distance themselves from. Because they interact closely with other punctuation marks, small choices can change how polished your writing looks.
This guide explains how quotation marks work in the main situations writers run into: direct speech, nested quotations, titles, punctuation placement, American and British style, dialogue, block quotations, and special uses such as scare quotes.
What Quotation Marks Do
Modern English uses two main forms of quotation marks: double (" ") and single (' '). The mark you use first depends on the style of English you are following:
- British English: Single quotation marks (' ') are normally used first. Double marks (" ") appear for quotations inside quotations.
- American English: Double quotation marks (" ") are normally used first. Single marks (' ') appear for quotations inside quotations.
Neither system is wrong. What matters is choosing one convention and keeping it throughout the same document, article, story, or paper.
Using Quotation Marks for Spoken or Written Words
The basic job of quotation marks is to show the exact words a person said or wrote. This is known as a direct quotation.
- Mark said, "The package arrived this morning."
- "Our flight has been delayed," the agent announced.
- "Can you send the file tonight?" Priya asked.
- "Stop the car!" his brother shouted.
How to Lead Into a Direct Quotation
A comma usually sits between the speaker tag and the quoted words:
- Nora whispered, "Close the window."
- "Close the window," Nora whispered.
If the speaker tag breaks into the middle of the quotation, put commas around the interruption:
- "If it rains," he said, "we'll move the picnic indoors."
Use a colon rather than a comma when the words introducing the quotation form a complete sentence:
- The principal gave one final instruction: "All students must leave through the east doors."
Direct Quotations Compared with Indirect Ones
Direct quotations repeat the original wording and need quotation marks. Indirect quotations report the meaning in your own wording and do not take quotation marks:
- Direct: Elena said, "I need a new laptop."
- Indirect: Elena said that she needed a new laptop.
Where Punctuation Goes with Quotes
Punctuation placement is one of the biggest differences between American and British quotation style.
The American Pattern
In American English, commas and periods go inside the closing quotation mark, even when the punctuation was not part of the original quoted wording:
- "The meeting starts at nine," Jamal said. (Comma inside)
- She called the view "unforgettable." (Period inside)
Question marks and exclamation marks depend on meaning. They go inside when they belong to the quoted words and outside when they belong to the larger sentence:
- He asked, "Did you lock the gate?" (The quoted words are a question → inside)
- Was her exact phrase "no further comment"? (The full sentence is the question, not the quoted phrase → outside)
Colons and semicolons stay outside the closing quotation mark in American English:
- The editor called the draft "promising"; the reviewer called it "unfinished."
The British Pattern
British English generally places punctuation inside quotation marks only when that punctuation belongs to the original quoted material. If it is not part of the quotation, it stays outside.
- She described the hotel as 'spotless'. (Period outside — it is not part of the quoted word)
- He said, 'The hotel was spotless.' (Period inside — it completes the quoted sentence)
US and UK Quotation Style
| Feature | American English | British English |
|---|---|---|
| Primary quotes | Double marks (" ") | Single marks (' ') |
| Quotes within quotes | Single marks (' ') | Double marks (" ") |
| Commas and periods | Always inside | Inside only if part of the quote |
| Semicolons and colons | Always outside | Always outside |
| Question/exclamation marks | Depends on meaning | Depends on meaning |
Quotes Inside Other Quotes
Sometimes the words you are quoting already contain another quotation. In that case, alternate between double and single quotation marks:
American English:
Lisa told me, "When I called Sam, he said, 'Try again tomorrow,' and hung up."
British English:
Lisa told me, 'When I called Sam, he said, "Try again tomorrow," and hung up.'
A third layer of quotation can be shown by alternating again: double, single, double in American style, or single, double, single in British style. That kind of triple nesting is uncommon, and it can become hard to read quickly. When possible, recast the sentence so the reader does not have to untangle several levels of quotation marks.
Using Quotes for Titles
In American English, quotation marks are used for the titles of shorter works. Longer, stand-alone works are usually italicized:
| Quotation Marks (Short Works) | Italics (Long Works) |
|---|---|
| Songs: "Here Comes the Sun" | Albums: Abbey Road |
| Short stories: "The Tell-Tale Heart" | Novels: Pride and Prejudice |
| Articles: "How to Use Semicolons" | Newspapers: The Guardian |
| Poems: "Ozymandias" | Epic poems: Paradise Lost |
| TV episodes: "The Contest" | TV shows: Seinfeld |
| Book chapters | Books |
A useful shortcut: if the item is contained within a larger work, use quotation marks. If the item is the larger work itself, use italics.
Scare Quotes and Other Special Jobs
Scare quotes, sometimes called sneer quotes, put a word or phrase in quotation marks to suggest irony, doubt, or rejection of the term:
- The company’s "free" trial required a credit card and three cancellation steps.
- His "apology" blamed everyone except himself.
- The coach praised their "teamwork" after they ignored every pass.
Use scare quotes with care. Too many of them can make the tone sound snide or evasive. If the sentence already makes your attitude clear, the quotation marks may not be needed.
Marking a Term Being Defined
Quotation marks, or sometimes italics, can introduce a word or phrase as a term under discussion:
- The word "ambiguous" means "open to more than one interpretation."
- In grammar, a "modifier" adds information about another word.
Referring to a Word as a Word
When you are talking about a word itself rather than using it in the usual way, quotation marks or italics can help:
- The word "run" can function as both a noun and a verb.
- Why is "colonel" pronounced so strangely?
Long Quotations Set as Blocks
Long quotations are often formatted as block quotations, also called extracts. A common threshold is four or more lines of prose or three or more lines of poetry. Block quotations are indented from the left margin and normally do not use quotation marks because the layout already signals that the passage is quoted.
Style guides set slightly different cutoffs and formatting rules for block quotations:
- Chicago: Block-quote quotations of 100 or more words, or quotations of two or more paragraphs.
- MLA: Block-quote prose quotations longer than four lines.
- APA: Block-quote quotations of 40 or more words.
How Dialogue Is Usually Set
Fiction and creative nonfiction follow a few familiar habits when presenting dialogue:
- Attribution tags: Let "said" and "asked" do most of the work. They rarely distract readers and keep attention on the exchange.
- New paragraph for each speaker: Start a fresh paragraph whenever the speaker changes so readers can follow the conversation easily.
- Punctuation goes inside: Commas, periods, question marks, and exclamation marks that belong to the dialogue appear inside the quotation marks.
"I found the letter in the garage," Lena said, holding up the envelope.
"What did it say?" asked Omar.
"It said the house was never sold."
Omar looked toward the hallway. "Then who has been paying the taxes?"
"That is exactly what I want to know."
In the final lines, the paragraph breaks make the speakers clear, so extra tags are unnecessary.
Quotation Mark Mistakes to Avoid
- Using single quotes first in American English: American English normally uses double quotation marks unless the quotation is inside another quotation.
- Treating quotation marks as emphasis: Quotation marks are not emphasis marks. A sign reading Try Our "Fresh" Bread suggests the bread may not be fresh at all. Use bold or italics if you simply want emphasis.
- Leaving a quotation mark unclosed: Make sure every opening quotation mark has a matching closing quotation mark.
- Putting periods outside in American English: In American English, write "like this." Do not write "like this".
- Mixing curly and straight quotes: Many word processors change straight quotes (" ") into curly quotes (" "). Pick one style and use it consistently in the same document.
Quotation marks help readers separate your words from someone else’s, identify short titles, and recognize when a term is being discussed in a special way. Once you know which convention you are using and where the surrounding punctuation belongs, they become much easier to handle in everyday writing.
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